Terms of service

Last updated: July 22, 2026

Overview

Welcome to Thorn & Wilder Shirt Co.

The terms “we,” “us,” and “our” refer to Thorn & Wilder Shirt Co. Thorn & Wilder Shirt Co. operates this store and website, including the information, content, features, tools, products, and services made available through it, collectively referred to as the “Services.”

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information concerning your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

Section 1 — Access and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence or that you have the permission of a parent or legal guardian to use the Services.

To browse the store, create an account, or purchase a product, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.

You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account. You may not sell, transfer, assign, or license your account to another person.

Section 2 — Products and Product Information

We make reasonable efforts to describe and display our products accurately.

However, product colors and appearance may vary slightly because of screen settings, device configuration, garment color, fabric variation, and the printing process.

Because each shirt is printed individually, slight variations in print color or placement may occur. Normal minor variations are not considered defects.

The finished design should still appear crisp, readable, properly placed, and intentional. Products that arrive damaged, defective, misprinted, materially different from what was ordered, or with a significant print-quality problem are handled under our Return and Refund Policy.

Product descriptions, images, availability, and other product information may be corrected, updated, or changed without notice.

We reserve the right to discontinue a product or limit product quantities at any time. We may also limit sales to particular people, households, geographic regions, or jurisdictions when reasonably necessary.

Section 3 — Orders

When you submit an order, you are making an offer to purchase the products included in that order.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including because of:

  • product or pricing errors;
  • suspected fraud or unauthorized payment;
  • product unavailability;
  • delivery restrictions;
  • unusually large quantities;
  • violation of these Terms; or
  • other circumstances that reasonably prevent us from fulfilling the order.

Your order is not accepted until payment has been authorized and we confirm the order.

Please review your order carefully before submitting it. Because our products are made to order, changes or cancellations are only possible if the order has not yet entered production.

Once production begins, an order cannot be changed or canceled. Sending a request does not guarantee that the order can be stopped.

If we decline or cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method and attempt to notify you using the contact information provided with the order.

Purchases, replacements, returns, exchanges, and refunds are governed by our Return and Refund Policy.

Section 4 — Prices, Discounts, and Payment

Prices, discounts, shipping offers, and promotions may change without notice.

The price charged will be the price shown when the order is placed, subject to correction of an obvious error. Your order confirmation will show the products purchased and the amounts charged.

Unless expressly stated otherwise, displayed product prices do not include applicable taxes or shipping charges.

Promotions may be subject to additional terms. If separate promotional terms conflict with these Terms, the promotional terms will govern that promotion.

You agree to provide current, complete, and accurate billing, payment, and account information.

By submitting payment information, you represent that:

  • the information is accurate and complete;
  • you are authorized to use the payment method;
  • charges submitted through that payment method will be honored; and
  • you are responsible for the purchase price, shipping charges, and applicable taxes.

We may correct pricing, discount, shipping, or calculation errors. If an error materially affects an order you already placed, we may contact you for approval before proceeding or cancel and refund the affected order.

Section 5 — Shipping and Delivery

Thorn & Wilder Shirt Co. currently ships within the United States only.

All delivery dates and transit times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, severe weather, natural disasters, service interruptions, transportation problems, inaccurate carrier scans, or other circumstances outside our reasonable control.

Shipping rates, estimated delivery times, tracking, packages lost in transit, packages marked delivered, incorrect addresses, returned packages, and divided shipments are governed by our Shipping Policy, which is incorporated into these Terms.

Nothing in this section limits a replacement or other remedy expressly provided in our Shipping Policy or any right that cannot legally be waived.

Federal rules generally require online sellers to have a reasonable basis for advertised shipping timeframes and to offer an appropriate delay option or refund when merchandise cannot be shipped within the promised period.

Section 6 — Order Addresses

You are responsible for providing a complete and accurate shipping address.

Contact us immediately if you discover an address error. If the order has not entered production or shipped, we may be able to update it. Address changes are not guaranteed.

Once production or shipping has begun, changes may not be possible.

Thorn & Wilder Shirt Co. is not responsible for delivery to an incorrect address supplied by the customer.

If an incorrect or incomplete address causes a package to be returned, contact us promptly. We will check whether the package can be reshipped to the corrected address. If it can, the customer is responsible for the new shipping charge.

Section 7 — Intellectual Property

The Services and their content—including text, graphics, logos, product designs, photographs, videos, audio, layouts, and other materials—are owned by Thorn & Wilder Shirt Co., Shopify, or their respective licensors and may be protected by copyright, trademark, and other intellectual-property laws.

These Terms permit you to access and use the Services for personal, lawful, noncommercial purposes.

Unless we provide written permission, you may not:

  • reproduce, copy, republish, distribute, sell, or commercially exploit material from the Services;
  • modify or create derivative works from our original artwork or content;
  • use our product images, designs, logos, or text to market another product or business;
  • remove copyright, trademark, or ownership notices; or
  • use the Services in a way that infringes our rights or the rights of another person.

Nothing in these Terms grants you ownership of, or a license to use, any trademark, copyright, logo, design, slogan, or other intellectual property belonging to Thorn & Wilder Shirt Co., Shopify, or another rights holder except for the limited personal-use permission stated above.

“Thorn & Wilder,” “Thorn & Wilder Shirt Co.,” associated logos, and source-identifying brand elements may not be used without prior written permission.

Shopify’s names, logos, products, and services remain the property of Shopify or its licensors.

Section 8 — Optional and Third-Party Tools

We may provide access to tools, services, integrations, payment services, applications, or features operated by third parties.

We do not control every aspect of those third-party services and make them available on an “as is” and “as available” basis.

Your use of a third-party tool may be governed by the provider’s own terms and privacy policy. You are responsible for reviewing and accepting those terms before using the tool.

To the fullest extent permitted by law, we are not responsible for loss or damage caused solely by a third-party tool that we do not operate or control.

New tools, functions, and resources added to the Services may also be governed by these Terms.

Section 9 — Third-Party Links

The Services may contain links to websites, content, applications, or services operated by third parties.

We are not responsible for examining or guaranteeing the accuracy, security, practices, content, goods, or services provided by third parties.

Accessing a third-party website is at your discretion and may be subject to that party’s terms and policies.

Questions or complaints concerning a third-party product or service should be directed to the third party responsible for it.

Section 10 — Relationship With Shopify

Thorn & Wilder Shirt Co. is powered by Shopify, which provides the platform through which we offer the Services.

However, purchases made through our store are transactions directly between you and Thorn & Wilder Shirt Co.

Shopify is not the seller of Thorn & Wilder Shirt Co. products and is not responsible for product quality, fulfillment, replacements, refunds, delivery issues, or other aspects of the purchase transaction between you and Thorn & Wilder Shirt Co.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from your purchase transaction with Thorn & Wilder Shirt Co.

Section 11 — Privacy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process information concerning your access to and use of the Services in order to provide and improve the platform.

Information you submit may be transmitted to Shopify and other service providers that help us process payments, fulfill orders, operate the store, provide customer service, prevent fraud, conduct analytics, or perform other business functions.

Those service providers may process information in locations outside your state or country of residence.

Please review our Privacy Policy for more information concerning how personal information is collected, used, disclosed, and protected.

Section 12 — Reviews, Suggestions, and Other Submissions

You may choose to submit product reviews, comments, suggestions, ideas, design requests, photographs, messages, or other materials, collectively referred to as “Submissions.”

You represent that:

  • you own the Submission or have permission to provide it;
  • the Submission does not violate another person’s copyright, trademark, privacy, publicity, or other rights;
  • the Submission is not knowingly false, misleading, defamatory, unlawful, abusive, obscene, or malicious;
  • you have disclosed any compensation or incentive associated with a review; and
  • the Submission does not contain malware or harmful code.

You remain responsible for your Submissions.

By providing a Submission to us, you grant Thorn & Wilder Shirt Co. a nonexclusive, worldwide, perpetual, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative material from that Submission for operating, marketing, improving, and promoting the Services.

This license does not transfer ownership of your original Submission to us.

We are not required to:

  • keep a Submission confidential;
  • compensate you for a Submission;
  • use a Submission;
  • credit you unless separately agreed in writing; or
  • respond to a Submission.

Do not submit confidential information or artwork, photographs, or material you do not have permission to share.

We may monitor, edit, decline to publish, or remove a Submission that violates these Terms or that we reasonably consider unlawful, fraudulent, threatening, harassing, defamatory, obscene, infringing, misleading, or otherwise inappropriate.

Section 13 — Errors, Inaccuracies, and Omissions

Information provided through the Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, images, prices, promotions, shipping charges, transit estimates, availability, or other matters.

We may correct an error, update information, or cancel an affected order when reasonably necessary.

If we cancel an order because of an error after payment has been processed, we will issue an appropriate refund to the original payment method.

Section 14 — Prohibited Uses

You may use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

  • for an unlawful, fraudulent, or malicious purpose;
  • to violate any applicable federal, state, or local law;
  • to infringe intellectual-property, privacy, publicity, or other rights;
  • to harass, threaten, abuse, defame, intimidate, or harm another person;
  • to submit false, fraudulent, or misleading information;
  • to impersonate another person or entity;
  • to transmit spam, phishing messages, malware, viruses, or other harmful code;
  • to interfere with the operation, security, or availability of the Services;
  • to bypass access restrictions or security measures;
  • to collect or track another person’s personal information without authorization;
  • to scrape, copy, extract, reproduce, resell, or commercially exploit the Services or their content without authorization;
  • to use automated systems in a manner that imposes an unreasonable burden on the Services; or
  • to engage in conduct that restricts or interferes with another person’s legitimate use of the Services.

We may suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

Section 15 — Automated Agents

An “Agent” means software or a service that takes autonomous or semi-autonomous actions on behalf of a person or entity.

An Agent may not access or interact with the Services in a deceptive manner or circumvent measures intended to distinguish automated use from human use.

Where technically applicable, an Agent must:

  • identify itself as automated;
  • provide accurate information about its identity when requested;
  • comply with access restrictions and security controls;
  • refrain from bypassing CAPTCHAs or other protective measures; and
  • stop accessing the Services when instructed to do so.

We may restrict or block automated access when reasonably necessary to protect the Services, our customers, or our business.

Section 16 — Termination

We may suspend or terminate your access to all or part of the Services if you violate these Terms, misuse the Services, engage in suspected fraud, threaten the security of the Services, or create legal or operational risk.

Termination does not eliminate obligations incurred before termination, including amounts properly owed for completed purchases.

Provisions that by their nature should remain effective after termination will survive, including provisions concerning intellectual property, Submissions, disclaimers, limitations of liability, indemnification, dispute terms, and privacy.

Section 17 — Disclaimer of Warranties

Except for the specific product-quality remedies stated in our Return and Refund Policy, and except where applicable law provides otherwise, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • the Services will always be available, uninterrupted, secure, or error-free;
  • every website error will be corrected immediately;
  • general information published through the Services will be suitable for every purpose; or
  • every product will appear precisely identical to how it appears on every screen.

To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, durability, and noninfringement.

Some jurisdictions do not permit the exclusion of certain implied warranties. In those jurisdictions, these exclusions apply only to the extent permitted by law.

Nothing in this section removes the express replacement or refund rights provided in our Return and Refund Policy or any rights that cannot legally be waived.

Section 18 — Limitation of Liability

To the fullest extent permitted by applicable law, Thorn & Wilder Shirt Co., its owners, employees, contractors, service providers, licensors, and affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to the Services or a product purchased through the Services.

This includes, where legally permitted, loss of profits, revenue, savings, opportunity, goodwill, or data.

Our total liability for a claim arising from a particular purchase will not exceed the amount you paid for the product or order giving rise to the claim, except where a different remedy or liability standard is required by applicable law.

These limitations do not apply to liability that cannot legally be limited or excluded.

Nothing in this section eliminates the remedies expressly provided in our Shipping Policy or Return and Refund Policy.

Section 19 — Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Thorn & Wilder Shirt Co., Shopify, and their respective affiliates, owners, officers, employees, contractors, agents, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable legal expenses arising from:

  • your material violation of these Terms;
  • your unlawful use of the Services;
  • your infringement of another person’s rights; or
  • content or material you submit through the Services.

We will provide reasonable notice of an indemnifiable claim when practicable.

You agree to cooperate reasonably in the defense of such a claim.

We will not agree to a settlement that imposes a nonmonetary obligation directly on you without your consent, which will not be unreasonably withheld.

Section 20 — Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will continue in effect.

Section 21 — No Waiver; Entire Agreement

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

These Terms, together with the policies and rules incorporated by reference, constitute the agreement between you and Thorn & Wilder Shirt Co. concerning your use of the Services.

They replace prior or contemporaneous communications concerning the same subject, except for a separate written agreement signed by both parties.

Section 22 — Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written permission.

We may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, reorganization, change of ownership, or transfer of the business, subject to applicable law.

Section 23 — Governing Law

These Terms and any separate agreement through which we provide the Services are governed by the laws of the State of Arizona and applicable federal law, without regard to conflict-of-law principles.

Subject to applicable law, legal proceedings arising from these Terms or the Services may be brought in the state or federal courts serving the area in which Thorn & Wilder Shirt Co. is based.

Nothing in this section deprives a consumer of a protection or forum right that cannot legally be waived.

Section 24 — Headings

Section headings are included for convenience and do not limit or change the meaning of these Terms.

Section 25 — Changes to These Terms

You may review the current version of these Terms at any time on this page.

We may update these Terms by posting a revised version through the Services.

When required by law, we will provide additional notice of a material change.

Unless otherwise stated, changes become effective when posted. Continued use of the Services after an effective change constitutes acceptance of the revised Terms to the extent permitted by law.

Section 26 — Contact Information

Questions concerning these Terms should be sent to:

Thorn & Wilder Shirt Co.
Owned by the Mitchelson family
Chino Valley, Arizona, United States
Email: thornandwilder@gmail.com

For questions concerning an existing order, please include your order number.